EXPLORE ELDERROOT REMEDIES FAQ
Find answers to frequently asked questions about our all-natural herbal remedies and comfort balms. If you need more information, don’t hesitate to contact our knowledgeable team for tailored assistance.
Are your products handmade?
Yes! Every ElderRoot Remedies product is handcrafted in small batches using thoughtfully selected botanicals and quality ingredients. Because each item is handmade, slight variations in color, texture, and appearance are natural.
Are your products all natural?
We prioritize botanical ingredients, nourishing oils, butters, mineral salts, and essential oils whenever possible. every ingredient is carefully chosen with quality and purpose in mind.
Can your products treat or cure medical conditions?
No. Our products are intended to support relaxation, comfort, and everyday self-care. They are not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition, are pregnant, or are breastfeeding, please consult your healthcare provider before use.
Are your products safe during pregnancy or postpartum?
Some products are specifically created with
postpartum comfort in mind, while others contain essential oils that may not be appropriate during pregnancy. Please read each product description carefully and consult your healthcare provider if you have questions.
Do you use essential oils?
Yes. Many of our products are scented with pure essential oils chosen to complement each botanical blend. Individual ingredient lists can be found on every product page.
How should I store my products?
Store products in a cool, dry place away from direct sunlight. Because they are handcrafted with natural ingredients, avoiding excessive heat will help preserve their quality.
How long do products last?
We recommend enjoying your products within 6-12 months for the best quality. Always keep lids tightly closed between uses.
Do you accept returns?
Due to the nature of our handcrafted botanical products, we cannot accept returns or exchanges on opened or used items. If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can make it right.
Custom Orders?
Interested in a specific blend or remedy? We happily accommodate custom orders tailored to your needs. Get in touch with us to discuss your ideas, and we'll create a unique herbal product just for you.
Do you offer local pickup?
If local pickup is available, it will appear as an option during checkout. You can also follow us on social media to see where we'll be at upcoming markets and events.
How can I contact you?
We'd love to hear from you! Visit our contact page or email us at elderrootremedies@gmail.com, and we'll
get ack to you as soon as possible.
Why "ElderRoot Remedies" ?
ElderRoot Remedies was created from a love of nature, slow living, and intentional self-care. Every product is handcrafted in small batches to bring a little more comfort, peace, and connection to your everyday rituals.
